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My selected works
My selected works
Enterprise UX, conversational AI, and product design, case studies that go beyond the final screen.
Enterprise UX, conversational AI, and product design, case studies that go beyond the final screen.
Enterprise UX, conversational AI, and product design, case studies that go beyond the final screen.
Driving conversions through Conversation Design
Conversational AI
Designing AI-powered chat flows that increased CSAT by 80%, drove an increase of 65% in Fixed Wireless Access containment and reduced escalation to 9% from 20%.
Driving conversions through Conversation Design
Conversational AI
Designing AI-powered chat flows that increased CSAT by 80%, drove an increase of 65% in Fixed Wireless Access containment and reduced escalation to 9% from 20%.
Driving conversions through Conversation Design
Conversational AI
Designing AI-powered chat flows that increased CSAT by 80%, drove an increase of 65% in Fixed Wireless Access containment and reduced escalation to 9% from 20%.
myConcerto
Enterprise Platform
Transforming a navigation-heavy enterprise knowledge base into an efficient information discovery platform.
myConcerto
Enterprise Platform
Transforming a navigation-heavy enterprise knowledge base into an efficient information discovery platform.
myConcerto
Enterprise Platform
Transforming a navigation-heavy enterprise knowledge base into an efficient information discovery platform.
National Gallery of Modern Art (NGMA)
Visual & content design
A structured & accessible museum journey
National Gallery of Modern Art (NGMA)
Visual & content design
A structured & accessible museum journey
National Gallery of Modern Art (NGMA)
Visual & content design
A structured & accessible museum journey
Saral
Webflow, UX Design
A slow learners guide to education
Saral
Webflow, UX Design
A slow learners guide to education
Saral
Webflow, UX Design
A slow learners guide to education